Shipping policy

Processing Time:

All orders are processed within 2-4 business days (excluding weekends and holidays).
Custom embroidery orders may take 3-4 business days to process before shipping.

Shipping Rates & Delivery Estimates:

Standard shipping within the U.S.: 3-7 business days
Expedited shipping options are available at checkout.
International shipping: Delivery times vary by destination, typically 7-21 business days.

Pre-Orders:

If your order includes a pre-order item, your entire order will ship once all items are available.
Estimated restock dates will be provided on the product page.

Lost, Delayed, or Damaged Packages:

Once a package has been shipped, Bloomere is not responsible for carrier delays or lost packages.
If your tracking shows delivered but you haven’t received your package, please contact your local carrier or file a missing package report.
If your package is damaged upon arrival, please contact us within 48 hours with photos, and we will assist you.

International Orders & Customs:

International buyers are responsible for customs duties, taxes, or import fees.
Shipping times vary based on the destination and customs processing.

Returns & Exchanges:

We accept returns within 14 days of delivery for unused, unwashed items in their original packaging.
Custom-embroidered items cannot be returned or exchanged unless there is an error on our part.
Shipping costs for returns are the customer’s responsibility unless the return is due to a mistake on our end.

For any shipping inquiries, please contact [your customer service email].