Frequently Asked Questions
Typically, all orders, including personalized ones, are shipped within two business days. We usually use UPS or USPS 3-5 business day services for standard shipping. If you prefer to expedite your order, you can select expedited shipping options with extra charges.
Sending a gift to someone special? We’d be happy to include a personalized message for you! Simply leave your gift note in the notes section when placing your order, and we will include a handwritten note. We also offer a gift box for bloomere portable bedding sets.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
*For customized products (name embroidery orders), we cannot accept returns or replacement. If there is an issue with your order (wrong name, color, defective, etc.), please email us so we can make it right.
Please send an email to
Yes, please select your shipping zone, and the shipping charges will be automatically calculated at the checkout.